Using An Inbound Webhook To Qualify Your Referrals

Before you understand how the inbound webhook works, it's important to first understand what an inbound webhook is: a webhook is a way for different applications to talk to each other or send data from one application to another in real-time. 

Why There Is An Inbound Webhook In Your Referral Factory Account?

We created an inbound webhook so that you can easily qualify your referred users - simply by sending their unique code the endpoint given to you in your account. You can find this by going to the SETTINGS tab, and scrolling down to the webhook section (see image below). Hit SHOW to see your webhook endpoint, and please remember to keep this endpoint URL private. 

You can automatically update the status of a referred user by sending their unique code to this endpoint, that means you will be changing this:  

Qualified = No

to 

Qualified = Yes

The ability to automatically qualify your referrals when they convert (by sending the referred users code to your endpoint), will make managing your referral campaign easier because it allows you to see how many referrals you have, and how many of those have actually converted. 

Important To Note 

In order to use the inbound Webhook, you need to make sure you first send the new referred users CODE out when they join the campaign. This means that when a new 'referred user' joins your campaign, you save or document that users CODE in your own system. Once you have saved it, you can then send it back (using the inbound webhook), when that referred users converts or qualifies. 

How Do You Send The Referred Users Code OUT

You can do this many ways - for example by using outbound webhooks, or by using our API, or by using the redirect option in step 3, or simply by exporting your USER data (on the USERS tab) and importing it to your own system. 

Ways Customer Can Use This Feature

• Ask your developer to connect your own product or system, or your own CRM, to your Referral Factory endpoint - allowing you to qualify a referred user in real time by sending their code to the inbound webhook. 
• Use the Zapier Webhook function - this can only be done if you have already used an outbound webhook to send your referred users data and code out to a Google Sheet or Airtable Sheet. You can read more about how to do this here. 
• Use our API, you can see how to update user data using our API here.