Welcome to Referral Factory's help center! Need a hand with your referral program? We’d love to help!

Getting Started

Whether you're new to our referral program software or seeking a quick refresher, these articles will guide you through the essentials.

Build Your Referral Program

From landing pages to promotional tools, discover the essential components of building a successful referral program with Referral Factory.

Manage Your Referral Program

Learn valuable strategies for post-launch program management and user administration.

Automate Your Referral Program

Learn how to integrate your referral program with your business workflows using integrations like Zapier, HubSpot, Zoho, Salesforce, Webhooks and more

Reward Your Users

Learn how to automatically issue rewards such as digital cash cards, gift cards, and your own coupons to your referrers and the people they refer.

Account & Setup

These articles will show you how to manage your account, access billing information, change your subscription, and more.

Frequently Asked Questions

These articles answer the most common questions asked about our referral software.


Having issues with your referral program? These articles will help you solve any problems you may be experiencing with your referral program.

Referral Factory API Documentation

Our powerful API allows you to do the following with your referral program: Add users, qualify referrals, generate referral links and more.

Best Practices

Our team of referral marketing experts shares their top tips about how to use Referral Factory to get more referrals.

Referral Factory: Referral Software Features

Explore all of the referral software features that Referral Factory has to build, launch and promote a powerful referral program.