Welcome to Referral Factory's help center! Need a hand with your referral program? We’d love to help!

Getting Started: What You Need To Know About Our Referral Program Software

These articles explain the ins and outs of Referral Factory. Keep reading if you want to learn the basics of our referral program software.

Building Your Referral Program With Referral Factory

Learn how to build a fully customized referral program, integrate it with your CRM, create email notifications, and promote it to your customers.

Managing Your Referral Program With Referral Factory

Learn how to manage your referral program once you've launched it as well as how to manage the users that are participating in your referral program.

Integrating Your Referral Program

Learn how to integrate your referral program with your business workflows using integrations like Zapier, HubSpot, Zoho, Salesforce, Webhooks and more

Issuing Rewards & Coupons Using Referral Factory

Learn how to automatically issue rewards such as digital cash cards, gift cards, and your own coupons to your customers and the friends they refer.

Referral Marketing Best Practices

Our team of referral marketing experts has shared their top tips about how to use Referral Factory to get more referrals.

Managing Your Referral Factory Account

These articles will show you how to manage your account, access billing information, change your subscription, and more.

Frequently Asked Questions About Our Referral Software

These articles answer the most common questions asked about our referral software.

Troubleshooting Your Referral Program

Having issues with your referral program? These articles will help you solve any problems you may be experiencing with your referral program.

Referral Factory API Documentation

Our powerful API allows you to do the following with your referral program: Add users, qualify referrals, generate referral links and more.

Referral Factory: Referral Software Features

Explore all of the referral software features that Referral Factory has to build, launch and promote a powerful referral program.

How To Get Referrals: Top Tips From Referral Marketing Experts

Want to become a referral marketing expert? Read our blog to get referral marketing tips on how to get more referrals and grow your business.