Skip to main content
All CollectionsManaging Users
What Is A Suspicious User?
What Is A Suspicious User?

Our referral management software offers this feature to reduce the risk of fraudulent activity in your referral program.

Updated over a week ago

The suspicious user's feature will trigger a notification in your Users tab when our system detects any users that may not be legitimate.

What makes a user suspicious?

Our referral management software will flag users as suspicious if they register from the same IP address as another user, or if they use a + symbol in their email address.

Click on the Suspicious Users button and a list of users that we have flagged as suspicious will populate.

From here, you can click on the drop-down in the Actions column and choose to accept or delete the user from your campaign.

You can visit our website to learn more about the pricing and other features our referral management software has.

Referral Factory was voted the #1 referral program software to use in 2023, by Influencer Marketing Hub. Marketers across the globe use Referral Factory to build, launch and run powerful referral programs at scale. If you want to get referrals and grow your business then you've come to the right place ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Did this answer your question?