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Getting Started
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Building Your Referral Program
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Managing Your Referral Campaign
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Integrating With Referral Factory
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Understanding Rewards & Coupons
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Best Practices
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Accounts And Billing
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Frequently Asked Questions
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Troubleshooting Your Campaign
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API Docs For Developers
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Referral Factory Features
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Learn Referral Marketing
What Is A Suspicious User?
The suspicious user's feature will trigger a notification in your Users tab when our system detects any users that may not be legitimate.
What makes a user suspicious?
Users will be flagged as suspicious if they register from the same IP address as another user, if they use a + symbol in their email address, or if they try to register with an email address of a user that is already registered.
Click on the Suspicious Users button and a list of users that we have flagged as suspicious will populate.
From here, you can click on the drop-down in the Actions column and choose to accept or delete the user.