Intercom And Referral Factory: An Overview

Discover how Intercom and Referral Factory combine to enhance your referral program. Sync contacts, generate unique referral links, and save them inside Intercom. Plus, import new leads and qualify them seamlessly.

Are you looking for referral program software that works with Intercom

Get your referral program up and running, and integrated with Intercom, in just a few days.

If you already have a Referral Factory account, then keep reading to learn what you can do with your Intercom integration πŸ‘‡

 


What You Can Do With Intercom and Referral Factory 

πŸ‘‰ Sync your Intercom contacts to generate their referral links. Learn how. 

πŸ‘‰ Send your new referred contacts straight into the Intercom workflows you already use. Learn how. 

πŸ‘‰ Automatically qualify the referred contacts who convert. Learn how. 

πŸ‘‰ Create a new Intercom contact when someone signs up for a referral link. Learn how.

πŸ‘‰ Track your sale value for commission-based rewards from an Intercom deal. Learn how.

 

 


Sync Intercom Contacts with Referral Factory (and Generate Their Referral Links)

Sync all or some of your Intercom contacts to generate unique referral links for each of them. Send these links along with referral metrics back to Intercom for easy distribution and monitoring of your referral program within your CRM.

πŸ‘‰ Learn how

 

intercom-overview-referral-links


Send Referred Users from Referral Factory to Intercom

Referral Factory can automatically create a new lead or user in Intercom when someone signs up using their friend's referral link. That way, your team can pick up the referred lead without skipping a beat!

πŸ‘‰ Learn how

 

intercom-showing-new-leads-with-referrer-details


Automatically Qualify Successful Referrals Using Your Usual Intercom Workflows and Pipelines

In addition to creating a new lead or user in Intercom when you get a new referral, Referral Factory can track that referral and automatically qualify them when they convert in Intercom using your regular workflows. 

πŸ‘‰ Learn how

 

intercom-overview-qualify


Send Direct Users (The Person Referring) to Intercom When They Sign Up For A Referral Link

If your referral program is open to anyone to join, Referral Factory can create an Intercom contact when someone registers for a referral link. That way, you can save your new users' details and their referral metrics straight to your CRM. 

πŸ‘‰ Learn how


Track Your Sale Value For Commission-Based Rewards

If you are using your Intercom integration to qualify referrals and want to issue commission-based rewards for those referrals, you can automatically track your sale value from a field in Intercom. This means Referral Factory can automatically calculate the value of your reward!

πŸ‘‰ Learn how


πŸ“Œ Having trouble with your Intercom integration? Try our troubleshooting guide.