How To Send Emails Using Your Own Email Server

Referral Factory allows you to use our referral program software to route your referral program email notifications through your own email server.

How does it work? Well, you still use our referral software to trigger and send email notifications for your referral program. Except now, instead of sending those emails through our mail server, you can choose to send them through your own. 

To set up your own email server you will need πŸ‘‡

πŸ‘‰ An active Referral Factory account

πŸ‘‰ An email address that you wish the emails to be sent from

πŸ‘‰ Access to your email server or SMTP settings

 

πŸ“Œ The following are general instructions for setting up your email server. If you use one of the following email clients, one of these guides might be more relevant:

πŸ‘‰ How To Set Up Your Email Server with GMAIL

πŸ‘‰ How To Set Up Your Email Server with OUTLOOK

 

 

How to set up your own email server πŸ‘‡

  • Log in to your Referral Factory account and click on the Settings tab in the left-hand navigation bar.
  • If your outbound email address is not set, add it.  

Screenshot showing that you can  send Emails using your Own Email Server

  • Click on "Manage Email" button to configure your settings. 

Screenshot showing that you can  send Emails using your Own Email Server and manage it.

  • Here you will need to enter your SMPT credentials for your own mail server. You will also need to enter the email address you wish to use as well as the password for that email account.
  • Once you've set up everything correctly, click the "Save" button. 

Screenshot showing that you can  send Emails using your Own Email Server

  • Now that you have set up your own email server, the email notifications enabled in your referral program will be sent through your own server. 

Read about how to enable SMTP Settings for Gmail in this help guide. 

Read about how to enable SMTP Settings for Outlook in this help guide. 

Once you've set up everything, it's time to test your own email server set up to confirm that your new SMTP settings are working.

  • From your Referral Factory account, go to the campaigns tab.
  • Choose the campaign you want to send emails from and click edit
  • Go to email notifications and send test email

Screenshot showing that you can  send Emails using your Own Email Server  and send test mails.

Screenshot showing that you can  send Emails using your Own Email Server  and send test mails.

 

Here is an example of an email sent with your own mail server set up  πŸ‘‡

Screenshot showing an example of an email sent with your own mail server set up

Benefits of enabling your own mail server with our referral softwareπŸ‘‡

  • Improved email deliverability - utilizing your own SMTP server may increase the deliverability rate of your email notifications to your users as in most cases they have already received emails from your server and have less risk of getting flagged as spam.
  • Access your own email analytics -  sending emails from your own email server gives you the ability to access the results of your emails sent so you can see in your own server how many emails were sent, delivered, or bounced back.
  • An additional layer of security - if your email server has additional encryption you will be able to use their encryption to further secure your own emails.

If you need any help getting this setup, please feel free to get in touch with our friendly support team. They'll be happy to assist.

You can either use the chat button in your account, or you can email our support team.

 

πŸ“Œ This article contains general instructions for setting up your email server. If you use one of the following email clients, one of these guides might be more relevant:

πŸ‘‰ How To Set Up Your Email Server with GMAIL

πŸ‘‰ How To Set Up Your Email Server with OUTLOOK

 

 

Referral Factory was voted the #1 referral program software to use in 2023, by Influencer Marketing Hub. Marketers across the globe use Referral Factory to build, launch and run powerful referral programs at scale. If you want to get referrals and grow your business then you've come to the right place ⭐️ ⭐️ ⭐️ ⭐️ ⭐️