With Referral Factory and Tremendous 🎁 you can issue 700+ reward options automatically.
With the choice of 24 currencies in over 80 countries worldwide, Referral Factory and Tremendous take your referral campaign global 🌏 Plus, Tremendous is free to use; you only pay for your rewards.
In this guide 👇
👉 Get Started with Referral Factory and Tremendous
- You Will Need
- Connect Your Tremendous Account
- Add a Payment Method
- Create a Tremendous Campaign
👉 Add a Reward in Referral Factory
- Create Rewards
- Setup Reward
- Define Rules
- Activate Rewards
- Track Rewards
👉 Issue Rewards in Referral Factory
👉 Referral Factory and Tremendous FAQ
Below is a short video showing you how to connect your Tremendous account to Referral Factory, and below that is a more detailed description of very step!
Get Started with Referral Factory and Tremendous
You Will Need
- An account on Tremendous. 🔗 Sign up on Tremendous here.
- Any Referral Factory plan.
- A draft or published referral campaign in Referral Factory.
Connect Your Tremendous Account with Referral Factory
- In the left-hand navigation bar of your Referral Factory dashboard, click Settings.
- Scroll down and click Connect under the Tremendous logo.
- A pop-up will appear. Review the permissions and then click Authorize.
Configure Tremendous
Add a Payment Method
Please note Tremendous processes all payments for the rewards you issue. These payments are not handled by Referral Factory.
Tremendous offers 3 payment options
- Use your account balance
- Charge the order directly to a credit card (For any method that uses a credit card, there is a 3% non-refundable processing fee)
- Charge the order directly to a bank account (U.S. only)
🔗 Read more about Tremendous payments here.
Create a Tremendous Campaign
Please note: Tremendous and Referral Factory both use the term “campaign”. A campaign in Referral Factory refers to the user experience and rules for a referral program. A campaign in Tremendous refers to the user experience and rules for issuing rewards.
A campaign in Tremendous has 2 purposes:
👉 To define the catalog of reward options available to your recipients
👉 To set the visual presentation of the reward
🔗 Read about how to set up a campaign in Tremendous.
Tip: Want to give your users a choice of reward options? Tremendous allows you to curate a selection of rewards. When sending rewards internationally, they’ll only show the valid options in the recipient’s current location based on their IP address.
Add a Reward in Referral Factory
Create Reward
- In the left-hand navigation bar of your Referral Factory dashboard, click Rewards.
- Click ‘Add New Reward’.
- Name the reward. This is used for internal management purposes and won’t be shown to your users.
- Choose who should be rewarded: the Person Referring or the Person Invited.
Tip: If you want to reward both in the same campaign, you can create multiple rewards as part of the same campaign.
- Connect a campaign.
Please note: Rewards are linked to campaigns. If you have multiple campaigns and want to issue rewards in each of them, you will need to create multiple rewards.
- Click ‘Next’.
Setup Reward
- Select Tremendous
- Connect a Tremendous campaign from the dropdown list.
- Set the reward value.
- Select the reward currency.
- Click ‘Next’.
Define Rules
- Select whether a reward should be triggered when a referral is invited or when a referral is converted.
- Set the target number of referrals invited, or referrals converted that trigger a reward.
Tip: Want to reward when the referral is invited AND when that referral converts? Set up multiple rewards within the same campaign.
- Set whether you would like to limit the number of rewards that can be issued to any single user.
Please note: The limit is the number of rewards to be issued, not the value of the rewards.
- Click ‘Next’.
Activate Reward
Track Rewards
- In the left-hand navigation bar of your Referral Factory dashboard, click Rewards.
- To see a list of all the rewards you have created, select ‘Rewards Dashboard’.
- Select ‘Rewards Due’ to see whether any users are due to receive rewards.
- Select ‘Rewards Issued’ to see the rewards that have already been issued.
🔗 Read about how to search and filter rewards inside Tremendous here.
Issue Rewards In Referral Factory
- In the left-hand navigation bar of your Referral Factory dashboard, click Rewards.
- Select the ‘Rewards Due’ tab.
- A list of due rewards will appear in the table below.
- Select the Reward you want to issue.
- Click on the Issue Rewards in the top right-hand corner.
- The cart will show the type of reward, reward name, campaign name, number of rewards due, and the total value of the rewards.
- For Tremendous
- Click >>> Issue Via Tremendous
Please note: Clicking ‘Authorize’ will automatically create and send the rewards via Tremendous. This will charge your Tremendous account.
Please note: You cannot add different types of rewards to the same cart.
Take a look at the 🔗 Tremendous Billing FAQ before issuing rewards.
Edit Rewards
- In the left-hand navigation bar of your Referral Factory dashboard, click Rewards.
- In the ‘Rewards Dashboard’ section, click the blue icon in the ‘Actions’ column.
- Select ‘Edit Reward Name’.
- Click ‘Next’ through the steps of the reward builder and ‘Save’.
Please note: It is not possible to edit the rules of rewards that have already been created. If you want to make any changes to a reward, create a new reward and deactivate the existing reward.
Deactivate Rewards
- In the left-hand navigation bar of your Referral Factory dashboard, click Rewards.
- Under the ‘Rewards Dashboard’ tab, click the blue icon in the ‘Actions’ column.
- Select ‘Deactivate Reward’.
- Click ‘Deactivate Reward’ to confirm.
Please note: After deactivating a reward, you will not lose any associated past data. For example, if users are due rewards or have been issued rewards. You will NOT be able to reactivate the reward in the future.
Delete Due Rewards to Individual Users
- In the left-hand navigation bar of your Referral Factory dashboard, click Rewards.
- Select the ‘Rewards Due’ tab.
- Next to the relevant reward due, click the blue icon in the ‘Actions’ column.
- Click ‘Yes, Delete’ to confirm.
Export Reward Data
- In the left-hand navigation bar of your Referral Factory dashboard, click Rewards.
- Select the relevant tab: ‘Rewards Due’ or ‘Rewards Issued’.
- Filter by Campaign Name, Date, or Status, or use the search bar.
- Click ‘Export’.
Referral Factory and Tremendous FAQ
What if the email address is wrong?
🔗 https://help.tremendous.com/en/articles/resend-a-reward
Is it safe?
🔗 https://www.tremendous.com/security
🔗 https://help.tremendous.com/en/articles